Customer Care Department

As the manager of the Carson Cars Customer Care Department, I take pride in making sure that our customers are well taken care of.  Our department is dedicated to 100% customer satisfaction and it shows in everything we do.

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What makes our Customer Care Department different:

  • Regardless of your credit history, when you work with us, we roll out the red carpet treatment. Our department treats everyone like VIP.
  • We follow up with past, current and future customers every 90 days with a proactive phone call.  This way we can make sure the car you bought is running at or above your expectations.
  • We offer special service incentives to help you maintain your vehicle and save you money.
  • Through constant training and education, our department is able to stay on top of the changing car market.  From new credit options available, to after market warranties and in-house service specials, our department is dedicated to having the most up to date information and options to give our customers the best car buying experience possible.

To contact our department directly or to setup a VIP meeting, feel free to contact me directly at (425) 697-6969 or via email at Jessica@CarsonCars.net.

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